Terms and Conditions nov88 — A Complete Guide for Malaysian Players

1 General Terms of Use

The nov88 platform is operated and governed under a valid international betting licence. All services offered by nov88 — including Sports Betting, Live Casino, bingo, and other digital games — are subject to the Terms and Conditions stated in this document as well as any additional terms applicable to specific products or promotions.

Nov88 reserves the right to amend, add to, or remove any part of these terms at any time without prior notice. Changes take effect immediately upon being posted to this website. It is your responsibility to review these terms periodically to ensure you are always aware of the latest applicable conditions.

Your continued use of the nov88 platform after any changes to the terms constitutes your acceptance of those changes. If you disagree with any changes, you have the right to close your account and stop using nov88's services.

2 Account Eligibility & Registration

To register and use the nov88 services, you must meet the following requirements:

• At least 18 years old on the date of registration.
• Not be on any self-exclusion list or platform ban from any registered gambling operator.
• Registering under your own name — registration on behalf of another person is strictly prohibited.
• Only having one account on the nov88 platform only. Duplicate accounts will be closed and any balance held in those accounts will be forfeited.
• Providing accurate, truthful, and up-to-date personal information during registration.

Nov88 reserves the right to request identity verification documents at any time. Failure to provide the required documents within the specified timeframe may result in your account being suspended until the verification process is complete.

Account Information

You are solely responsible for ensuring your account information is accurate and up to date. Any changes to your name, address, or banking details must be updated through your account profile and may require additional verification. nov88 is not liable for any losses arising from inaccurate or outdated account information.

3 Deposits & Payment Methods

Nov88 supports a wide range of popular deposit methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and online bank transfers. All deposits are processed using 256-bit SSL encryption to keep your financial information secure.

Deposit Limit

• Minimum deposit: RM 10 for most payment methods.
• Maximum daily deposit: RM 50,000 (this limit can be adjusted via the self-control settings in your account).
• Deposit limits may vary depending on the payment method selected.

Deposit Processing

Deposits via DuitNow and FPX are typically credited to your nov88 account within 1 to 5 minutes. If your deposit is not credited within 30 minutes, please contact our support team with proof of payment for further assistance.

Currency

The nov88 platform operates in Malaysian Ringgit (MYR) as its primary currency. All transactions, account balances, and payouts are displayed in MYR. Any transactions in foreign currencies will be converted using the prevailing market exchange rate at the time of the transaction.

4 Fund Withdrawal

Withdrawals from your nov88 account are subject to the following conditions and will be processed in accordance with the platform's established policies.

Withdrawal Eligibility Requirements

• The Identity Verification Process (KYC) must be completed before the first withdrawal is permitted.
• The minimum withdrawal is RM 30 per request.
• Any bonus received must meet the specified rollover requirements before the associated funds can be withdrawn.
• Withdrawals must be made to a bank account or digital wallet registered under the same name as your nov88 account.

Processing Time

Withdrawals that have met all requirements will be processed within 15 to 30 minutes on business days. Withdrawals requested on weekends or public holidays may take up to 24 hours depending on the operating hours of the respective bank.

Withdrawal Limit

• Maximum daily withdrawal: RM 100,000
• Maximum weekly withdrawal: RM 500,000
• Withdrawals exceeding this limit require additional review by the nov88 finance team.

5 Bonuses, Promotions & Special Offers

Nov88 offers a variety of promotions and bonuses from time to time, including welcome bonuses, weekly cashback, reload bonuses, and exclusive offers for VIP members. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

General Bonus Terms

• Each player is eligible for the welcome bonus only once only upon first registration.
• Bonus rollover requirements must be fully met before any withdrawal from the bonus balance is permitted.
• Bonuses cannot be transferred between accounts and have no direct cash value.
• Nov88 reserves the right to cancel any bonus suspected of being obtained through illegitimate means or fraud.
• Players who open multiple accounts to claim bonuses repeatedly will forfeit all bonuses and account balances.

Welcome Bonus

The nov88 welcome bonus is awarded to new members who make their first deposit and meet the specified minimum requirements. The bonus rate and maximum cap are as stated on the current promotions page. The rollover requirement for the welcome bonus is 10x total bonus amount received.

VIP & Cashback Programme

Nov88 VIP program members are eligible for weekly cashback, higher withdrawal limits, and a range of other exclusive privileges. Eligibility for VIP tier upgrades is based on cumulative wagering within a set period. Full details of the VIP program are available on the VIP us.

6 Betting Rules

All bets placed on the nov88 platform are subject to the following general rules, as well as the specific rules applicable to each game type or sport.

• Confirmed bets cannot be cancelled or modified by the player.
• Nov88 reserves the right to void bets in the event of a technical error, incorrect odds, or inaccurate information at the time the bet was placed.
• Minimum and maximum bets for each market are as displayed in the platform interface.
• The use of any automated software (bots), arbitrage systems, or other unauthorized methods to manipulate betting outcomes is strictly prohibited.
• In the event of a dispute regarding a betting outcome, the result recorded by the nov88 system is final.

Cash Out

The Cash Out feature allows you to settle a bet early before the event ends. The Cash Out value offered is based on current match conditions and real-time odds. nov88 reserves the right to suspend or withdraw the Cash Out feature at any time based on technical or market conditions.

Live Betting

Live Betting allows you to place bets while an event is in progress. Odds in Live Betting mode can change rapidly, and requested bets may be rejected if the odds have shifted significantly before system confirmation is received.

7 Account Closure & Suspension Policy

Nov88 reserves the right to suspend or close any account immediately for the following reasons:

• Violation of any Terms and Conditions stated in this document.
• Failed identity verification or player's refusal to submit requested documents.
• Suspicious activity, including that related to money laundering or fraud.
• Opening of multiple accounts by the same individual.
• Use of automated software or unauthorized methods to gain an advantage in games.
• Abusive behaviour, threats, or harassment directed at staff or other players.

If your account is closed due to a terms violation, nov88 reserves the right to forfeit all bonus balances and winnings associated with the violating activity. For original deposit balances unrelated to the violation, nov88 will process a refund at the platform's discretion upon completion of the investigation.

Account Closure at Player's Request

You may request account closure at any time by contacting the nov88 support team. Before closure, all active bets will be settled and any eligible balance will be returned to your bank account once the verification process is complete.

8 Account Security & Identity Verification (KYC)

Your account security is a shared responsibility between you and nov88. Our platform uses 256-bit SSL encryption, two-factor authentication (2FA), and real-time activity monitoring to protect your account.

Player Responsibility

• Keep your password and login details confidential — do not share them with anyone.
• Log out of your account after using a public or shared device.
• Notify nov88 immediately if you suspect any unauthorized access to your account.
• Enable two-factor authentication (2FA) for an extra layer of security.

Identity Verification Process (KYC)

As part of nov88's commitment to anti-money laundering and player protection, KYC verification may be required at certain stages. Documents typically requested include:

• A copy of your identity card (MyKad) or valid passport.
• Proof of current address (recent utility bill or bank statement).
• Proof of payment method used (screenshot or statement).

9 Liability Limits

To the extent permitted by applicable law, nov88 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the nov88 platform, including but not limited to:

• Loss of money, winnings, or betting opportunities due to technical disruptions or system maintenance.
• Delays in deposit or withdrawal processing due to factors beyond nov88's control.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Any third-party content or information that may be accessed through the nov88 platform.

Nov88 makes no guarantee that the platform will operate without interruption or error. We strive to maintain high platform availability but cannot guarantee 100% uptime at all times.

10 Responsible Gaming

Nov88 believes that betting should be a safe and controlled form of entertainment, not a source of stress or financial hardship. We are committed to providing a responsible betting environment for all our players.

Self-Control Tools

The nov88 platform provides a range of tools you can use to manage your betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
• Loss Limit: The system will automatically stop betting once your set loss limit is reached.
• Session Time Limit: Set a maximum duration for each of your gaming sessions.
• Temporary Break: Take a 24-hour, 7-day, or 30-day break from the platform with ease.
• Self-Exclusion: Exclude yourself from the platform temporarily or permanently if needed.

If you or someone you know is experiencing problems with gambling, please contact the nov88 support team or find out more on the Responsible Gaming us.

11 Intellectual Property

All content on the nov88 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of nov88 or its content providers and is protected by international copyright law.

You are permitted to use the nov88 platform for personal, non-commercial purposes only. Any use of nov88 platform content for other purposes, including reproduction, distribution, or public display without written consent from nov88, is strictly prohibited and may result in legal action.

The trade names, brands, and logos of nov88 are the exclusive property of the company and may not be used without prior written consent.

12 Terms Amendment & Applicable Law

Nov88 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. You are advised to review this page periodically to stay informed of any changes. The most recent update date will always be displayed at the top of this document.

Law & Jurisdiction

These Terms and Conditions are governed by the laws of the jurisdiction in which nov88 is licensed. Any dispute arising from or related to the use of the nov88 platform shall be resolved through a mutually agreed arbitration process before any formal legal action is taken.

Severability

If any provision of these Terms and Conditions is found to be invalid, unenforceable, or contrary to applicable law, that provision shall be deemed severable from the rest and shall not affect the validity and enforceability of the remaining provisions.